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FUNCTIONS

Complete Control & Protection of email flow

The TrustSafe Email Compliance Manager (TSECM) moves beyond basic pattern matching by utilizing an Intelligent Engine to perform behavioural correlation and deep content analysis. By interpreting policies through the correlation of email metadata — such as subject lines, attachment formats, and sender-recipient behaviours — TSECM provides a proactive, defense-in-depth architecture. This modular approach ensures that email remains a governed business asset rather than a liability.

TrustSafe Email Compliance Manager - A modular platform for managing, securing, and automating enterprise email communications
TSECM Modules
Security & Outbound Protection

Security & Outbound Protection

  • Mail Protect
    Password protected Zip, Content as Link, Intelligent Egress Filtering

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  • Mail Crypto
    S/MIME Encryption, Digital Signature, Automated Certificate Management

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  • Mail Blockage
    Ethical Wall Enforcement, Compliance Triggering

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  • Watch List
    Real-Time Surveillance, Shadow Logging

Intelligence Automation & Routing

Intelligence Automation & Routing

  • Mail Channel 
    Invisible Flow Manipulation, Silent Oversight

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  • Mail Postman
    Identity Rewriting (SRS), Load-Balanced Distribution, Conditional Escorting

Governance & Content Control

Governance & Content Control

  • Mail Retention 
    Tamper-Proof Archival, Audit Traceability

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  • Audit Trail 
    Intelligent DRM Enforcement, Granular Access Governance

Oversight and Analytical Tools

Oversight and Analytical Tools

  • System Log 
    Centralized Activity Logging, Mail Tracking

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  • Statistics Report 
    Violation Analytics, Visual Oversight Dashboards

Operational Workflows

Operational Workflows

  • Workflow Actions 
    Email Approval, Sending Restrictions, Organization Updates

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The Best of Our Features

1. Security and Outbound Protection Modules

These modules function as the organization's primary egress filtering layer. By automating protection at the point of departure, TSECM ensures that sensitive information is never transmitted in the clear and that identity verification is strictly enforced through technical mechanisms like SMTP Authentication (SMTP AUTH) and IP Whitelisting.

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Mail protect

  • Multi-Tier Outbound Protection: Implements Level 1 protection by automatically compressing attachments into password-protected Zip files. The system supports random password generation, with the unique password notified to both sender and recipient via a separate, out-of-band email to ensure secure extraction.
     

  • Content-as-Link: Provides Level 2 protection by suppressing the email body and delivering a secure web link. Recipients must authenticate via a unique account on the TrustSafe Gateway Mailbox to view the content or download attachments.​

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  • Intelligent Egress Filtering: Enforces content filtering based on sensitive information pattern recognition, including identification numbers (ID#), credit card numbers, and bank account details.

Mail Protect
Mail Crypto
Mail Crypto

  • Data-in-Motion Encryption: Provides Internet S/MIME encryption for mail content and attachment, utilizing open standards to ensure cross-platform compatibility.
     

  • Digital Identity Assurance: Verifies sender authenticity using cryptographic digital signatures.
     

  • Automated Lifecycle Management: Eliminates the manual burden of certificate management by performing automated validation of Trusted CAs and Revocation Lists (CRL), identifying and blocking emails with revoked or outdated certificates.

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Mail Blockage

  • Ethical Wall Enforcement: Centrally isolates sensitive threads by automatically skipping or blocking illegitimate internal parties from specific communication loops.
     

  • Compliance Triggering: Immediately stops non-compliant emails at the backend and alerts relevant managers or compliance officers for further handling.

Mail Blockage
Watch List
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watch list

  • Real-Time Surveillance: Provides continuous monitoring or flagged users or external domains.
     

  • Shadow Logging: Automatically appends messages to watchlist accounts and generates specific activity reports for administrative review.

Strategic Impact: These features are designed to neutralize the "human factor" in data security. By enforcing authenticated access to encrypted data, TSECM mitigates the risk of "misdirected" emails — a common human error responsible for 27% GDPR-related data protection incidents.

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2. Intelligent Automation and Routing Modules

Automation within TSECM reduces the operational friction of manual triaging while enforcing complex business rules with metadata-driven precision.

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Mail Channel

  • Invisible Flow Manipulation: Dynamically reroutes, forwards, or copies emails to designated internal parties based on pre-configured policies without alerting the primary sender or recipient.

 

  • Silent Oversight: Supports silent Cc/Bcc functionality, enabling compliance teams to monitor high-risk departments — such as research or corporate finance — without disrupting standard workflows.

Mail Channel
Mail Postman
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MAIL POSTMAN

  • Identity Rewriting: Employs the Sender Rewriting Scheme (SRS) to mask internal addresses with branded, public-facing aliases (e.g., support@company.com). ensuring full SPF and DMARC compliance.

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  • Automated Load-Balanced Distribution: Utilizes a round-robin mechanism to distribute high volumes of inbound inquiries evenly across support staff, promoting faster response times and fair workload allocation.

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  • Conditional Rerouting: Intercepts replies to branded addresses and reroutes them based on metadata or keywords (e.g., routing "Billing" queries to the finance queue).

Strategic Impact: The transition from manual triage to automated distribution significantly enhances customer support efficiency. Furthermore, identity masking provides substantial Operational Agility, allowing organizations to implement internal infrastructure changes without affecting public-facing email identities.

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3. Governance, Retention, and Content Control Modules

True regulatory compliance requires "Persistent Protection" — governing the lifecycle of data and maintaining tamper-proof immutability even after information leaves the corporate network.

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Mail retention

  • Tamper-Proof Archival: Provides policy-based, immutable storage of all inbound and outbound traffic, ensuring data integrity for long-term record keeping.

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  • Audit Traceability: Facilities the tracing of every email flow, making records easily retrievable for year-end audits or interna,investigations.

Mail Retention

Strategic Impact: PermiSure's persistent protection is critical for the construction and legal sectors. It ensures that sensitive intellectual property, such as Building Information Modeling (BIM) models or blueprints, remains under corporate control regardless of whether the file has been downloaded or stored by a third party.

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4. Oversight, Audit, and Analytical Tools

Visibility is the cornerstone of defensive posture. TSECM provides the analytical depth required for IT Security and Compliance teams to maintain an effective audit trail.

System Log
System log

  • Centralized Activity Logging: Records every system action and message process to support Email Discovery during litigation and facilitate strict Legal Holds.

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  • Mail Tracking: Provides granular, real-time status updates for every message, simplifying troubleshooting and forensics.

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statistics Report

  • Violation Analytics: Monitors and reports on policy violations, enabling the identification of high-risk trends or repeat offenders.​

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  • Visual Oversight Dashboards: Aggregates system usage and security events into high-level dashboards for executive reporting.

Statistics Report

Strategic Impact: By utilizing real-time alerts for "High-frequency violations", security teams can move to a proactive posture, detecting compromised accounts or malware-driven anomalies before they escalate into full-scale breaches.

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5. Advanced Operational Workflows and Customizations

TSECM adapts to the unique operational requirements of an evolving organization, from staff management to corporate restructuring.

Workflow Type
Core Functions
Strategic Impact
Organization Updates
Automatic domain transformation (e.g., @subsidiary.com to @parentcompany.com) at the gateway.
Ensures brand consistency and seamless continuity during mergers, acquisitions, or integrations.
Sending Restrictions
Implements daily quotes (e.g., 100 emails/day) and prevents external sending for temporary/intern staff.
Prevents gateway blocking by limiting volume and stops accidental external leakage from unauthorized users.
Email Approval
Holds emails from junior staff or new joiners for supervisor review based on keywords (e.g., "Notice").
Enforces oversight on external communications to mitigate reputational and legal risk.

While these automation rules ensure flow efficiency, the subsequent layer focuses on the alignment of these function with global regulatory mandates.

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